ServiceNow Pre-Sales Solution Consultant

Tata Consultancy Services (TCS) is a world-leading IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. We believe innovation and collective knowledge can transform all our futures with greater purpose.

TCS is a truly global company with over 600 000 employees worldwide including 154 nationalities with over 35% women workforce. In Finland, TCS has been present over last 25 years and one of the most recognized IT brands with highest customer satisfaction. We at TCS are committed to playing our part for a greater, sustainable future and we are responsible for every life we touch.

A part of the Tata group, India's largest multinational business group, TCS shares Tata Group’s values – Integrity, Responsibility, Excellence, Pioneering and Unity.

Role Name: ServiceNow Pre-Sales Solution Consultant

Location: Ruoholahti, Helsinki

Required Skills:

• Strong functional knowledge in ITxM, CMDB and Discovery, CSDM overall architecture, CSM, FSM, TSOM, other industry specific modules, ServiceNow Implementation methodology, Mobile Solutions, Reporting and Analytics, etc.
• ServiceNow delivery (implementation/consulting) experience
• Knowledge of ServiceNow Managed Service Provider (MSP) model
• Up to date with ServiceNow strategy, innovations and roadmap
• ServiceNow certified along with pre-sales accreditations
• Able to mentor, build teams, work in a team, work independently

Technical knowledge:

• ServiceNow Platform
• ServiceNow workflows
• Integration knowledge

Responsibilities:

• Drive pre-sales activities, solution designing, and project planning
• Contribute to project strategy and deliverable planning
• Take responsibility for defining, leading and developing project tasks
• Take responsibility for the client and team management
• Develop solutions to address clients’ problems through application of personal experience and methods and tools while validating the solutions with subject matter experts
• Articulate and frame business problems and solutions as appropriate for each set of client audiences
• Communicate how the engagement impacts risks, business objectives, and quality goals to guide the work of others
• Interfacing with implementation teams, explaining customer requirements, to ensure a successful transition from the sale phase to the deliver phase
• Develop and share reusable assets that can be readily applied to new opportunities

Why choose TATA?

TCS is a company leader in the Consultancy Services sector, and our primary goal is to grow, offering stability and possibilities to all our employees.

If you are ambitious, passionate with new technology and digital transformation, we look forward to receiving your application!

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