CSA Supervisor

CSA Supervisor
Location: Finland, Kouvola
Rate: €5,500 to €6,000 Net Per Month
Contract Duration: 12 Months+

Rotation: 10/4 or 3/1
Valid EU Passport/Right to Work Required: Yes

Are you ready to lead and inspire a dynamic team in Finland? This is a fantastic opportunity to advance your career while managing critical operations in a vibrant environment. If you thrive in leadership roles and are seeking an exciting challenge, this position could be perfect for you.

About The Role:

Supervise and coordinate Customer Service Associates ensuring high performance and compliance
Monitor daily operations and optimise workflow efficiency
Provide coaching and guidance to team members for continuous improvement
Maintain strong communication with all stakeholders
Ensure safety protocols and company policies are strictly followedAbout You:

Proven experience in supervising customer service teams
Strong leadership and communication skills
Ability to work independently and handle multiple tasks
Knowledge of operational procedures and safety standards
Flexibility for shift patterns and rotation schedulesNice to Have Skills:

Experience working in the EU or Finland specifically
Fluency in additional languages
Knowledge of industry-specific softwareOther Requirements:

EU passport preferred; UK permits take 2-4 weeks to process
Willingness to start ASAPTake your career to the next level and join a vibrant team in Finland. Don't miss out-apply now
Only candidates based in UK and eligible to work in UK are allowed