Finnish Speaking Remote Customer Service Representative - Work Remote

About the Role:

Are you fluent in Finnish and looking for a career that combines professional growth with the freedom to work remotely from anywhere in the world? At Mercier Consultancy, we’re building a global network of on-demand customer service professionals, and we want you to join us!

You’ll start with an intensive 3-month training and trial program in Greece, working with one of our on-site clients to gain hands-on experience. After successfully completing the program, you’ll become part of our exclusive pool of Finnish-speaking agents available for remote assignments with top international companies.

What You’ll Do:

• Provide exceptional customer service to Finnish-speaking clients.
• Handle inquiries via phone, email, and chat professionally and efficiently.
• Learn and master our client systems during your training period.
• Work remotely after your training while staying connected to our global team.
• Be part of a flexible, high-performing team with opportunities to grow your career internationally.

Who We're Looking For:

• You are fluent in Finnish, with excellent verbal and written communication skills.
• Strong problem-solving abilities and a customer-first attitude.
• You embrace technology and feel comfortable working in a remote setting.
• Self-motivated and eager to learn, you thrive in a fast-paced environment.
• Open to the adventure of relocating to Greece for a memorable training experience!

What We Offer:

• 3-month fully supported training in Greece with paid relocation package.
• Access to remote work opportunities worldwide after training.
• Inclusion in a global on-demand agent database with exclusive client contracts.
• Professional growth and career advancement within Mercier Consultancy.
• Networking and mentorship opportunities with international client service leaders.