Logo-of-Patrique-Mercier-Recruitment-By-Nellie-hiring-for-jobs-in-Finland-on-GrabJobs

Finnish Speaking Frontline Support Representative

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Number of Applicants

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Job Description - Finnish Speaking Frontline Support Representative

Patrique Mercier Recruitment FR is excited to present an opening for a Finnish Speaking Frontline Support Representative. This position is perfect for individuals passionate about providing exemplary customer service to Finnish-speaking clients. Join our dedicated team and play a crucial role in ensuring outstanding client experiences.


Responsibilities

  • Deliver exceptional frontline support to Finnish-speaking clients through phone, email, and live chat.
  • Assist customers with inquiries regarding products, services, and account inquiries.
  • Troubleshoot and resolve customer complaints efficiently, aiming for high satisfaction levels.
  • Accurately document all customer interactions in the CRM system for effective follow-up and reporting.
  • Collaborate with team members to maintain high service standards and improve customer experiences.
  • Identify opportunities for service improvement and contribute to best practices implementation.
  • Stay informed about company products and services to provide accurate information to clients.
  • Fluency in Finnish and English, both written and spoken.
  • Previous experience in customer service or a relevant support role is highly desirable.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities with a customer-focused mindset.
  • Able to thrive in a fast-paced environment and handle multiple tasks simultaneously.
  • Familiarity with CRM software and basic computer skills.
  • Positive attitude and a commitment to delivering outstanding customer service.
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Finnish Speaking Frontline Support Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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