Staff Site Reliability Engineer

We’re looking for a Staff Site Reliability Engineer / Staff Platform Engineer to join our Product Engineering organization in our Helsinki HQ and help us make our Platform fully self-service for humans and agents alike. 

In this role, you will…

• Act as a key technical leader across site reliability, platform architecture, and infrastructure scaling.


• Bridge product, development, and operations by breaking down traditional team boundaries, enabling cross-functional collaboration and scaling business operations.


• Guide our technical strategy using deep expertise in Kubernetes, cloud systems, SRE practices and modern software development.


• Ensure our platform is a robust, reliable, and secure foundation for future growth.


• Focus on solving complex distributed systems challenges.


• Lead the platform's transition into the agentic era, driving AI Agents ops and development so our infrastructure seamlessly serves and collaborates with both humans and autonomous AI agents.

Your day-to-day work and responsibilities include…

• Act as the subject matter expert for our cloud-native platform, SRE practices, and agentic workflows, adapting industry standards for Kubernetes, public cloud, and distributed systems to our scaling needs.


• Contribute to various initiatives (“Lists”), supporting our business goals with the skills and experiences you bring. These may include helping migrate the last legacy services to Kubernetes, improving self-service capabilities for humans and agents, or improving the reliability of our latest products while we scale them to more customers.


• Other List work may include shaping and building highly reliable, scalable multi-cloud Kubernetes infrastructure that powers AI agent interactions alongside developer tools; improving how we observe system and application performance, with a focus on our use of OpenTelemetry and the various observability platforms we send our signals to; advice on choosing, scaling and generally managing databases across our stack, running PoCs to expand our internal self-service offering as required. 


• Take part in our on-call rotations to ensure high availability, respond to system incidents, and maintain the reliability of our products.

This position is for you if you have…

• Experience in effectively designing and operating large-scale cloud environments in a platform, SRE, or architecture team, with a focus on enabling self-service capabilities and a great user experience.


• Embraced Agentic development and operations while not letting that diminish your capacity to think for yourself.


• Deep experience architecting complex, distributed systems, thinking in patterns and long-term strategy.


• Guided teams through breaking down monolithic apps and moving them to Kubernetes.


• Advanced knowledge of Kubernetes, including networking and security across clouds.


• Direct experience building and/or operating observability platforms, with particular expertise in integrating OpenTelemetry with infrastructure and services.


• Hands-on experience with AI/ML concepts, inference workloads, AI agent frameworks, and architecting platform capabilities for agentic ops and development.


• A solid background in software development (Go, Python) with the ability to prototype and write quality code.


• Experience deploying and running modern databases (relational and NoSQL) in production in cloud native environments (with a preference for Kubernetes).


• Extensive experience with Infrastructure-as-Code (IaC) and promoting self-service via developer portals (e.g., Backstage).

Nice to have…

• Hands-on experience architecting and operating Agentic Platforms, including agentic runtime infrastructure, secure tool-use governance, model/provider abstraction layers, and monitoring/observability tailored for multi-agent workflows (e.g., Model Context Protocol / MCP, agentic memory layers, and token cost tracking).


• Experience building and promoting a "platform-as-a-product" for internal developer customers.


• Experience with cloud financial management (FinOps) and architecting for cost-efficiency.


• Deep knowledge in cloud security, including threat modeling, network security, and identity management.


• Experience designing and developing reusable, scalable IaC (Terraform modules, Crossplane Compositions) for a wide audience.


• A history of contributing to open-source projects in the cloud-native space.

Benefits we offer…

• Competitive compensation package, including equity 


• Great work equipment, and home office allowance for those working in our fully remote locations


• Health care benefit and leisure time insurance


• Annual 1000 euros of personal learning budget


• Sports and wellbeing allowance

Hear why our team likes it here at supermetrics.com/careers/life-at-supermetrics.

Get to know our Engineering team at supermetrics.com/careers/engineering.