Head of Project and Delivery Management, Finland

The Head of Project and Delivery Management is a strategic leadership position at Nortal, responsible for leading and developing Nortal’s Project and Delivery Management capabilities. Now we are looking for a visionary leader with a solid background in IT Project, Program and Portfolio Management, backed up with a mix of experience from multi-functional professional services. 

You have a proven track record in managing engagements in demanding business environments. You are comfortable in leading the leaders, developing business and being a strategic partner to our local leadership. Your expertise is crucial in shaping the operational management, navigating complex management decisions, and building the future organization. 

You understand our business, what it takes to sell and deliver profitably on time and within budget, and how to further develop our ways of working, skills and capabilities for Nortal’s continued profitable growth. 

Strategic responsibilities: 

• Business case design – work with business leaders and sales teams, as well as the Global Project and Delivery Management Leadership Team, to develop a business case model that generates value for clients and demand for Nortal services.
• Methodologies, tools and KPIs – implement best practice project and delivery management processes, and work with other disciplines across Nortal to agree the best way to deliver. Set KPIs, benchmarks, and introduce tools and methodologies as necessary to manage projects and delivery.
• People leadership – build teams, coach individuals and inspire for high performance. 

Operational responsibilities: 

• Sales – convince the customer that we are the best partner to promote their business objectives. Proactively identify and shape business opportunities in collaboration with the local business leaders.
• Delivery – involve yourself directly in the delivery of particularly strategic or complex engagements. Work with your team to ensure quality and timeliness of delivery across all customer engagements. Also manage customer relationships and ensure high levels of customer satisfaction throughout the project lifecycle.
• Team management - forecast demand and supply, and thus ensure our capacity to deliver the pipeline of project and delivery management work. Oversee hiring processes, onboarding and performance management. 

Desired experience:  

• 10+ years of experience in IT Project, Program and Portfolio Management and in-depth understanding of project management methodologies, tools, and best practices, preferably with mix of ‘client side’ and ‘consulting side’ experience.  

• Additional experience in P&L accountability, Finance Management (Revenue Recognition, Earned Value Management, Cost Allocation Models), PMO, Capability and Offering Development, Bid Management, Public Procurement, Commercial and Legal Services, Quality and Risk Management, Custom Software Development and Continuous Services (we expect you’ll have deep experience in 3-5 of these disciplines, with at least some working knowledge of the others).  

• Expertise in creating growth and development strategies for both people and businesses. Evidence of thought leadership, proposition and capability development  

• Demonstrated proficiency in leadership, communication, and stakeholder management. Proven experience in driving process improvement, change management and business transformation initiatives.  

• History of working with multi-functional sales teams and clients from various industries to identify, scope and sell targeted opportunities and engagements.  

• Fluent Finnish and English, both written and spoken.  

About Nortal  

Nortal is a strategic digital transformation partner for leading companies and governments around the world. With more than 20 years of experience in the public sector, healthcare, and enterprise, we deliver value – at scale and with speed – to shape a better future. Nortal operates from 26 offices in 14 countries and employs 2000+ specialists who carry out high-impact projects across Europe, the Nordics, the Middle East and the U.S.  

Why join Nortal?   

• We value individuals not just for their skills, but also for their cultural alignment. Our core values include a commitment to delivering value and results, taking ownership, empowering oneself and others, and owning your future and growth. In addition to our professionalism, we appreciate a touch of good humor!  

• We prioritize your growth and development. At Nortal, we actively encourage constant improvement and knowledge sharing through our Capability teams, both internal and external training opportunities, self-learning, a mentorship program, and supportive 1:1 culture.  

• We prioritize your health and well-being by offering a flexible range of benefits, including adaptable working hours, access to high-quality occupational healthcare, massage services, and bicycle benefits. We are also a remote friendly company.  

Nortal values equality and diversity in our work community. We are hoping to get applicants with different backgrounds, such as in regard to age, gender, language, culture or minority group.