System Support Specialist Trainee / Summer trainee 2026

Fastems provides high-end manufacturing systems, software and services globally, with the mission of helping metalworking manufacturers increase productivity. From automating single machines to delivering complete factory systems, Fastems designs intelligent factory automation solutions for cutting-edge organizations in industries such as aerospace and production technology.

There are almost 500 of us at Fastems, and we like to keep our ways of working agile. We believe in our unique company culture that serves as the key to our continuous renewal. At Fastems you’ll work with some of the brightest people in the industry, so every day is an opportunity to learn something new.

Join us, become part of our #Fastemsians work community and grow to be a future professional. Read more and come catch your dream summer job!

We are looking for new talent as System Support Specialist Trainee

As a System Support Specialist Trainee, you will be part of Fastems’ highly qualified global technical support team. Over 90% of customer issues are solved remotely without site visits. In this role, you will support customers using Fastems’ high‑tech automation products and solutions.

You will work closely with the Services organization as well as other Fastems teams, including product development and global project management. The role offers a broad view of Fastems’ business and close cooperation across functions.

Your main responsibilities include customer service, technical support, remote troubleshooting using online connectivity and diagnostic tools, and work coordination. This position provides a cross‑functional view of industrial automation and the opportunity to work with customers representing cutting‑edge manufacturing environments. You will develop practical troubleshooting skills and gain valuable experience in global service operations.

To be successful in this position:

• A strong customer‑oriented mindset and good teamwork skills are essential.

• Knowledge of automation or production‑related software, especially PLC / TwinCAT, is considered a strong advantage.

• A suitable technical education background is expected

• Fluent written and spoken English is required, while German or other language skills are considered an advantage

Many of our former Summer Trainees have continued working with us after the summer, making this role a strong path from a summer job to a future career at Fastems.

Why Fastems?

At Fastems, you’ll work in one of the top companies of a growing automation industry. We offer you a wide range of possibilities for personal growth and we are excellent at training solid professionals for the future.

Interested in joining #fastemsians?

For more information about the position and the recruitment process, please contact Head of Technical support Janne Hietaranta (ph +358443383736). You can reach him during calling hours on Monday 16.2.2026 14-16 and Wednesday 18.2.2026 14-16.

Send your application together with your CV and salary request by 28th of February at the latest. Please note that even thought the application deadline is the end of February, we may proceed with interviews and make a hire as soon as a suitable candidate is identified.