Client Relations Specialist - Remote Work

Job Description:

We are looking for a talented and energetic Client Relations Specialist to join our team at Tamturbo on a part-time basis, working remotely from Espoo, Uusimaa, Finland. As an Associate Level professional with at least 4 years of experience in client relations or related field, you will be responsible for managing relationships with our clients and ensuring their satisfaction with our products and services.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries, concerns, and feedback in a timely and professional manner - Build and maintain strong relationships with clients through regular communication and follow-up - Collaborate with internal teams to ensure client needs are met and issues are resolved promptly - Create and maintain client records, including contract terms, service agreements, and contact information - Monitor client satisfaction levels and proactively address any issues that may arise - Identify opportunities for upselling or cross-selling additional products or services to clients - Provide product demos and training to clients as needed - Contribute to the development of marketing materials and campaigns to attract new clients

Requirements: - Bachelor's degree in business, marketing, or related field preferred - At least 4 years of experience in client relations, account management, or a similar role - Energetic and motivated individual with a passion for building relationships and providing excellent customer service - Strong adaptability and creativity in problem-solving and client interactions - Excellent communication and interpersonal skills - Ability to work independently and as part of a remote team - Proficiency in Microsoft Office and CRM software - Fluency in English (additional languages a plus)

Benefits: - Paid overtime - Travel and spending expenses - Medical coverage

Working Environment: At Tamturbo, we are committed to environmental responsibility and sustainable practices. Our team is dedicated to making a positive impact on the world through our innovative products and eco-friendly initiatives.

Deadline to Apply: June 10, 2024

Equal Opportunity Statement: Tamturbo is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or any other protected characteristic.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.