Client Relations Specialist - Remote Work

Job Description:

We are seeking a talented and passionate Client Relations Specialist to join our team at Qt Group. This role is fully remote and part-time, with the opportunity for professional growth and development. As a Client Relations Specialist, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and loyalty to our brand.

Responsibilities: - Serve as the main point of contact for clients, addressing any inquiries or concerns they may have in a timely and professional manner - Build rapport with clients to understand their needs and preferences, providing personalized solutions and recommendations - Collaborate with internal teams to ensure client needs are met and issues are resolved promptly - Monitor client satisfaction and feedback, identifying areas for improvement and implementing strategies to enhance the client experience - Maintain accurate records of client interactions and transactions for future reference - Participate in training sessions to stay up-to-date on product knowledge and industry trends

Requirements: - 2+ years of experience in client relations or a related field - Strong communication and interpersonal skills - Critical thinking and problem-solving abilities - Excellent time management and organizational skills - Passionate and energetic attitude towards client satisfaction - Ability to work independently and remotely - Proficiency in Microsoft Office and CRM software

Benefits: - Paid overtime for additional hours worked - Relocation allowance for eligible candidates - Vision insurance for eye care needs - Opportunities for unlimited personal and professional growth within the company

Equal Opportunity Statement: Qt Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

Deadline to apply: July 14, 2024

If you meet the requirements and are excited about the opportunity to work in a dynamic and rewarding environment, we encourage you to apply for the position of Client Relations Specialist at Qt Group. Join us in building lasting relationships with our valued clients and driving our business forward.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.