Client Service Assistant - Remote Work

Job Description:

Canatu, a cutting-edge technology company based in Tampere, Finland, is seeking a part-time Client Service Assistant to join our remote team. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in client services.

Responsibilities: - Serve as the first point of contact for clients, addressing inquiries and providing support in a timely and professional manner - Assist with client onboarding and account management processes - Coordinate with internal teams to ensure client needs are met efficiently - Monitor client satisfaction through surveys and feedback channels - Analyze client data to identify trends and opportunities for improvement - Assist in the development of client service strategies and initiatives

Requirements: - Passion for delivering exceptional client service - Resilient mindset to handle challenging situations with grace - Strong decision-making skills to address client needs effectively - Analytical skills to interpret client data and make informed recommendations

Benefits: - Disability insurance to protect you in case of unforeseen circumstances - Paid overtime for any extra hours worked - Travel opportunities to connect with clients and attend industry events

Working Environment: At Canatu, we foster transparency and open dialogue to ensure effective communication at all levels. We value collaboration and teamwork to achieve our goals while maintaining a positive work environment.

Deadline to Apply: Interested candidates should submit their application by July 3, 2024.

Equal Opportunity Statement: Canatu is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants, regardless of race, gender, age, religion, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.