Customer Care Associate - Remote Work

As a Customer Care Associate at Kamux, you will be responsible for providing exceptional customer service to our clients remotely. This part-time entry-level position does not require any prior experience, but we are looking for individuals who are driven and energetic, with a creative and strategic mindset.

Responsibilities: - Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner - Provide accurate information about our products, services, and policies - Identify and escalate customer issues to the appropriate department for resolution - Maintain customer records and update relevant information in the database - Assist in sales and after-sales processes as needed - Collaborate with other team members to ensure a seamless customer experience

Requirements: - Excellent communication skills, both verbal and written - Strong problem-solving abilities - Proficient in using CRM software and Microsoft Office suite - Ability to work independently and within a team - High school diploma or equivalent

Benefits: - Travel opportunities for training and development - Profit sharing program - Disability insurance for added security

Our working environment at Kamux is one that values understanding and empathy in all interactions. We prioritize creating a positive and supportive atmosphere for both our employees and customers.

We are an equal opportunity employer and welcome applicants of all backgrounds and experience levels. Deadline to apply for this position is July 3, 2024.

If you are looking for a rewarding remote customer care role with room for growth, apply now to join the Kamux team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.