Customer Support Assistant - Remote Work

Job Description:

We are looking for a passionate and motivated Customer Support Assistant to join our team at Paulig. This is a remote work position based in Espoo, Uusimaa, FI. As a part-time entry-level role, no prior experience is required.

Responsibilities: - Provide excellent customer support via email, chat, and phone - Assist customers with product inquiries, ordering, and issue resolution - Collaborate with cross-functional teams to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Continuously strive to improve the customer support process - Utilize various tools and technology to streamline customer support operations

Requirements: - Strong emotional intelligence and ability to empathize with customers - Excellent teamwork skills and ability to collaborate effectively with colleagues - Proficient in written and verbal communication - Detail-oriented and organized - Comfortable working remotely and independently - Ability to prioritize tasks and manage time effectively

Benefits: - Travel opportunities for training and team-building events - Remote work flexibility - Paid sick leave

Working Environment: At Paulig, we believe in harnessing technology to drive innovation and efficiency. You will be part of a dynamic and supportive team that values collaboration and continuous improvement.

Equal Opportunity Statement: Paulig is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.