Customer Support Officer - Remote Work

Job Description:

ICEYE is currently seeking a motivated and energetic Customer Support Officer to join our remote team. As a Customer Support Officer, you will be responsible for providing exceptional customer service and support to our clients. This role is part-time and entry-level, making it the perfect opportunity for individuals looking to gain valuable experience in the aerospace industry.

Responsibilities: 1. Respond to customer inquiries and provide timely and accurate information. 2. Assist customers with troubleshooting and problem-solving to ensure a positive experience. 3. Handle customer complaints and escalate issues as needed to ensure customer satisfaction. 4. Maintain a high level of professionalism and customer service at all times. 5. Collaborate with other team members to continuously improve processes and procedures.

Requirements: 1. Energetic and independent personality traits to thrive in a remote work environment. 2. Strong persuasion and presentation skills to effectively communicate with customers. 3. Excellent written and verbal communication skills. 4. Ability to work independently and prioritize tasks efficiently. 5. Willingness to learn and adapt in a rapidly changing industry. 6. No previous experience is required, making this an ideal opportunity for entry-level candidates.

Benefits: - Paid sick leave - Free accommodation for team retreats or training sessions - Gym membership to promote health and wellness

Working Environment: At ICEYE, we value continuous learning and adaptation to stay ahead in a rapidly changing world. As a Customer Support Officer, you will have the opportunity to develop new skills and grow within the company. We foster a supportive and inclusive work environment where collaboration and innovation are encouraged.

Deadline to Apply: June 10, 2024

Equal Opportunity Statement: ICEYE is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are respected and valued for their unique perspectives and contributions. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.