Account Support Assistant - Work from home

We are looking for a dedicated and resourceful Account Support Assistant to join our team at Neles. This is a part-time position that allows you to work from the comfort of your own home. As an Associate Level employee, we require a minimum of 3 years of experience in a similar role.

Responsibilities: - Provide administrative support to the account management team - Assist with customer inquiries and issue resolution - Prepare and process customer orders and contracts - Maintain accurate records and documentation - Collaborate with internal departments to ensure customer satisfaction - Assist with special projects and initiatives as needed

Requirements: - Excellent communication skills - Strong attention to detail - Ability to work independently and as part of a team - Emotional intelligence and the ability to handle difficult situations with empathy - Proficiency in Microsoft Office Suite - Experience in customer service or account management is preferred

Personality traits: We are looking for someone who is dedicated to their work and who can think outside the box to find solutions to complex problems.

Soft skills: Attention to detail is crucial in this role, as is emotional intelligence to effectively communicate with customers and colleagues.

Benefits: As a Neles employee, you will have access to company transportation, free accommodation for business travel, and the flexibility to work remotely.

Working environment: At Neles, we promote equality and fairness for all employees. We believe in creating a supportive and inclusive work environment where everyone can thrive.

Deadline to apply: June 29, 2024

Equal opportunity statement: Neles is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.