Account Support Manager

Job Description:

We are looking for a motivated and hardworking Account Support Manager to join our team at Bittium in Turku, Finland. As an Account Support Manager, you will be responsible for managing and maintaining relationships with key clients, providing support to the sales team, and ensuring customer satisfaction.

Responsibilities: - Act as the main point of contact for key client accounts - Develop and maintain strong relationships with clients to ensure their needs are met - Coordinate with the sales team to develop strategies for account growth - Provide support and guidance to clients on product offerings and services - Monitor account performance and provide regular updates to management - Work with internal teams to resolve any issues or concerns raised by clients - Identify opportunities for upselling and cross-selling products and services - Develop and implement customer retention strategies to ensure long-term client relationships - Stay up-to-date on industry trends and market developments to provide clients with relevant information and insights

Requirements: - Bachelor's degree in Business Administration or related field - At least 7 years of experience in account management or sales support - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Strong persuasion and decision-making skills - Excellent time management and organizational skills - Proficiency in CRM software and Microsoft Office Suite - Knowledge of the technology industry is a plus

Benefits: - Life insurance - Paid sick leave - Medical coverage

Working environment: At Bittium, we strive for excellence and uphold high standards in all endeavors. We value teamwork, innovation, and continuous learning. As an Account Support Manager, you will have the opportunity to work in a dynamic and fast-paced environment where your contributions are recognized and rewarded.

Deadline to apply: May 1, 2024

Equal opportunity statement: Bittium is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.