Account Support Representative - Work from home

Job Description:

Varjo Technologies, a leading virtual and mixed reality technology company based in Vantaa, Uusimaa, is seeking a motivated and hardworking Account Support Representative to join our team remotely on a part-time basis. As an Associate Level position, the Account Support Representative will be responsible for providing exceptional support to our clients and partners to ensure their satisfaction with our products and services.

Responsibilities: - Serve as the primary point of contact for clients and partners, addressing inquiries, resolving issues, and providing product information - Build and maintain strong relationships with clients, partners, and internal teams to ensure effective communication and collaboration - Manage accounts by tracking key metrics, identifying opportunities for growth, and providing regular updates to stakeholders - Assist in the onboarding process for new clients, providing training and support as needed - Collaborate with Sales and Customer Success teams to ensure a seamless experience for clients throughout the entire customer journey - Execute administrative tasks related to accounts, such as updating customer records and processing orders

Requirements: - Bachelor's degree in Business, Marketing, Communications, or related field - Minimum of 3 years of experience in account management, customer support, or a similar role - Excellent communication skills and a high level of emotional intelligence - Proven ability to manage relationships and navigate challenging situations with empathy and professionalism - Strong organizational skills and attention to detail - Proficiency in CRM software and Microsoft Office Suite - Ability to work independently and prioritize tasks effectively - Previous experience in the technology industry is a plus

Benefits: - Travel opportunities to attend industry events and client meetings - Free accommodation provided during any required travel - Disability insurance coverage for added peace of mind

Working Environment: Varjo Technologies values collaboration and teamwork, encouraging employees to build strong relationships with colleagues, clients, and partners. The Account Support Representative will have the opportunity to work closely with cross-functional teams to drive customer success and contribute to the overall growth of the business.

Equal Opportunity Statement: Varjo Technologies is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, marital status, or any other protected status. We are committed to building a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable laws.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.