Remote Call Center Assistant

Job Description:

Seriously Digital Entertainment is seeking a Remote Call Center Assistant to join our team in Tampere, Pirkanmaa, FI. This part-time position is perfect for individuals looking to gain experience in the gaming industry and provide excellent customer service from the comfort of their own home.

Responsibilities: 1. Handle incoming and outgoing phone calls related to customer inquiries, feedback, and technical support. 2. Assist customers with account management, billing questions, and troubleshooting gameplay issues. 3. Provide accurate information about our products, services, and promotions. 4. Maintain a high level of professionalism and customer service at all times. 5. Document customer interactions and provide feedback to the team for continuous improvement. 6. Collaborate with team members to ensure a smooth and efficient call center operation.

Requirements: 1. 1 year of experience in a customer service or call center role is preferred. 2. Dedicated and reliable work ethic. 3. Excellent communication and cooperation skills. 4. Ability to work independently and as part of a team. 5. Proficiency in using customer service software and systems. 6. Strong problem-solving skills and attention to detail.

Benefits: 1. Medical coverage and dental insurance. 2. Training and professional development opportunities to advance your career. 3. Work in a dynamic and fast-paced environment to inject a sense of joy and vibrancy into your work.

This is an entry-level position, and we welcome candidates from diverse backgrounds and experiences to apply. Seriously Digital Entertainment is an equal opportunity employer committed to creating a diverse and inclusive work environment.

Deadline to apply: May 29, 2024

If you are passionate about gaming and providing exceptional customer service, apply now to join our team as a Remote Call Center Assistant!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.