Call Center Representative

Job description:

Vire Labs is seeking a dedicated Call Center Representative to join our team in Helsinki, Uusimaa, FI. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: 1. Handling inbound and outbound calls from customers in a professional and courteous manner. 2. Providing excellent customer service by addressing inquiries, resolving issues, and guiding customers through solutions. 3. Conducting research to provide accurate information and support to customers. 4. Managing customer relationships effectively to ensure customer satisfaction and retention. 5. Collaborating with team members to improve overall customer experience. 6. Adhering to company policies and procedures at all times.

Requirements: 1. Hardworking and passionate individual with a strong desire to learn and grow. 2. Excellent research skills to gather and provide relevant information to customers. 3. Effective people management skills to handle customer interactions professionally. 4. Ability to work in a fast-paced environment and multitask efficiently. 5. Strong communication skills, both verbal and written. 6. Proficiency in using computer systems and software.

Benefits: - Parental leave for both maternal and paternal caregivers. - Free food provided during working hours. - Remote work flexibility for a better work-life balance.

Working Environment: At Vire Labs, we prioritize upholding the highest standards of ethical conduct and integrity. We strive to create a positive and inclusive work environment where every team member feels valued and respected.

Equal Opportunity Statement: Vire Labs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, marital status, disability, or any other protected status. All qualified individuals are encouraged to apply.

Apply now to be part of our dynamic team and start your career in customer service with Vire Labs. Deadline to apply: 2024-07-12.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.