Chat Support Assistant

Job Description:

Olvi, a leading beverage company based in Vantaa, Uusimaa, FI, is seeking a passionate and confident Chat Support Assistant to join our team on a part-time basis. As an Associate Level position, we require a minimum of 2 years of experience in a customer service or chat support role.

Responsibilities: - Respond to customer inquiries and provide support via chat in a timely and professional manner - Assist customers with product information, troubleshooting, and issue resolution - Maintain accurate and detailed records of customer interactions - Work closely with other team members to ensure a seamless customer experience - Proactively identify opportunities to improve customer satisfaction through chat support

Requirements: - Confident and passionate individual with strong communication skills - Ability to persuade customers and provide exceptional service - Attention to detail and ability to multitask effectively - Proficiency in using chat support software and other relevant tools - Ability to work independently and efficiently in a fast-paced environment

Benefits: - Life insurance coverage - Visa sponsorship for eligible candidates - Paid Time Off (PTO) for part-time employees - Opportunity to work in an environment that promotes equality and fairness for all employees

Deadline to apply: July 15, 2024

Equal Opportunity Statement: Olvi is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected status. We believe in creating a diverse and inclusive workplace where all employees are treated with respect and fairness.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.