Remote Chat Support Associate

We are looking for a Remote Chat Support Associate to join our team at Smartly.io in Turku, Varsinais Suomi, Finland. This is a part-time position at the Associate level, requiring a minimum of 4 years of experience in customer support or a related field.

As a Remote Chat Support Associate, your responsibilities will include providing timely and accurate support to our customers through online chat channels. You will address customer inquiries, troubleshoot technical issues, and escalate complex problems to the appropriate teams. Additionally, you will be responsible for documenting customer interactions, analyzing data to identify trends, and suggesting improvements to enhance the customer experience.

The ideal candidate for this role will be motivated and hardworking, with a strong commitment to delivering excellent customer service. Creativity and cooperation are essential soft skills for success in this position.

Benefits of working at Smartly.io include training and professional development opportunities, free food, and employee discounts. Our working environment is high-energy and focused on achieving impactful results.

If you are interested in this position, please apply by the deadline of July 4, 2024. We are an equal opportunity employer and encourage all qualified candidates to apply.

Join us at Smartly.io and be part of a dynamic team dedicated to providing exceptional customer support!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.