Chat Support Manager - Work from home

Job Description:

Beneq is currently seeking a Chat Support Manager to work from home in Tampere, Pirkanmaa, FI. This is a part-time position with a mid-to-senior level of seniority and requires a minimum of 7 years of experience in a similar role. The ideal candidate for this position should be hardworking, reliable, adaptable, and have strong decision-making skills.

As a Chat Support Manager, your responsibilities will include overseeing a team of chat support representatives, providing training and guidance, monitoring chat interactions to ensure quality and efficiency, analyzing chat data to identify areas for improvement, and implementing strategies to optimize chat support performance.

Requirements: - At least 7 years of experience in a similar role - Excellent communication skills - Strong leadership abilities - Ability to work independently and manage a remote team effectively - Proficiency in chat support tools and software - Bachelor's degree in a related field preferred

Benefits of working at Beneq include training and professional development opportunities, paid sick leave, and free accommodation. We have a supportive working environment that recognizes and rewards employees based on performance and merit.

Deadline to apply: June 28, 2024

Equal Opportunity Statement: Beneq is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.