Client Relations Assistant

Job Description:

SingleStore is seeking a part-time entry-level Client Relations Assistant to join our team in Helsinki, Finland. As a Client Relations Assistant, you will play a key role in maintaining and enhancing relationships with our clients by providing exceptional customer service and support.

Responsibilities: - Communicate with clients via phone, email, and in-person to address their needs and concerns - Assist clients with inquiries, requests, and issues in a timely and professional manner - Work closely with the Client Relations team to ensure client satisfaction and retention - Maintain accurate client records and update information as needed - Collaborate with internal teams to coordinate client requests and resolutions - Provide product information and support to clients as needed - Assist in developing and implementing client engagement strategies - Participate in training and professional development opportunities to enhance client relations skills - Assist with special projects and initiatives as assigned

Requirements: - 1 year of experience in a customer service or client relations role - Energetic and reliable personality traits - Strong negotiation and communication skills - Ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - Strong attention to detail and problem-solving abilities

Benefits: - Retirement plan - Training & professional development opportunities - Dental insurance - Health and wellness initiatives to prioritize employee well-being

Equal Opportunity Statement: SingleStore is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other basis protected by law. All qualified applicants will receive consideration for employment without regard to any of these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.