€2,900 - 3,600 monthly
Job Description:
We are seeking a dedicated and hardworking Client Relations Associate to join our team at Qt Group. This is a part-time, work-from-home position based in Tampere, Pirkanmaa, FI. As an Associate Level position, we require at least 3 years of experience in a similar role.
Responsibilities: - Build and maintain strong relationships with clients, ensuring their needs are met and issues are resolved in a timely manner - Act as the main point of contact for client inquiries, providing accurate and timely responses - Collaborate with internal teams to ensure client satisfaction and retention - Identify opportunities for upselling and cross-selling our products and services to existing clients - Assist with the onboarding of new clients and provide training as needed - Maintain accurate records of client interactions and transactions
Requirements: - Strong communication skills, both written and verbal - Proven leadership abilities in managing client relationships - Ability to work independently and prioritize tasks effectively - Experience in a client-facing role within a similar industry - Proficiency in CRM software and Microsoft Office Suite - Dedicated and hardworking attitude
Benefits: - Gym membership - Medical coverage - Free food
Working Environment: At Qt Group, we embrace a culture that challenges norms and encourages bold thinking. We value innovation and creativity in our approach to serving our clients and strive to create a supportive and collaborative work environment.
Equal Opportunity Statement: Qt Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We welcome applicants from all backgrounds and strive to create a diverse and inclusive workplace.
Deadline to apply: May 16, 2024. We look forward to receiving your application.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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