Remote Client Service Assistant

Job Description:

Neles is seeking a dedicated and reliable Remote Client Service Assistant to join our team. This part-time position, based in Espoo, Uusimaa, FI, is ideal for individuals with at least 2 years of experience in a client service or administrative role. As an Associate Level Remote Client Service Assistant, you will work from home to support our clients and ensure their needs are met in a timely and efficient manner.

Responsibilities: - Serve as the primary point of contact for clients, addressing their inquiries and concerns via phone, email, or chat - Assist in managing client accounts, including processing orders, tracking shipments, and resolving any issues that may arise - Collaborate with internal teams to ensure seamless communication and coordination on client projects - Maintain accurate records of client interactions and transactions in our CRM system - Provide administrative support to the Client Service team, such as scheduling appointments and preparing reports

Requirements: - Minimum of 2 years of experience in a client service or administrative role - Reliable and passionate about providing exceptional service to clients - Strong project management skills with the ability to multitask and prioritize effectively - Adaptability to work in a fast-paced and dynamic environment - Proficiency in Microsoft Office Suite and CRM systems - Excellent communication and interpersonal skills

Benefits: - Life insurance coverage - Company-provided equipment for remote work - Free food and snacks for a productive workday

Working Environment: At Neles, we believe in injecting a sense of joy and vibrancy into the work environment. Our team values collaboration, teamwork, and creativity, creating a positive and supportive atmosphere for all employees.

Deadline to Apply: May 15, 2024

Equal Opportunity Statement: Neles is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.