Client Service Assistant - Work from home

Job Description:

Eve-Tech is currently seeking a dedicated and confident Client Service Assistant to join our team. This position is remote and offers the flexibility to work from home. As a Client Service Assistant, you will be responsible for providing exceptional customer service to our clients and assisting them with any inquiries they may have.

Responsibilities: - Responding to client inquiries via email, phone, or live chat in a timely manner - Resolving client issues and escalations effectively and efficiently - Maintaining accurate records of client interactions and transactions - Collaborating with internal teams to ensure client needs are met - Proactively reaching out to clients to gather feedback and improve service - Assisting with administrative tasks as needed

Requirements: - High school diploma or equivalent - Strong communication skills - Ability to make quick and effective decisions - Excellent multitasking abilities - Proficient in Microsoft Office Suite - Previous customer service experience is a plus

Personality Traits: - Confident in your abilities to provide exceptional customer service - Dedicated to ensuring client satisfaction

Soft Skills: - Strong communication skills, both written and verbal - Ability to make informed decisions quickly

Benefits: - Parental leave - Paid Time Off (PTO) - Gym membership

Working Environment: At Eve-Tech, we embrace diversity and create an inclusive culture that values and respects all perspectives. We believe in fostering a supportive and collaborative work environment where every team member is empowered to succeed.

Deadline to Apply: July 14, 2024

Equal Opportunity Statement: Eve-Tech is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.