Client Service Associate

Job Description:

Remedy Entertainment is seeking a part-time Client Service Associate to join our team in Tampere, Pirkanmaa, FI. This entry-level position requires a minimum of 1 year of experience in customer service or a related field. The ideal candidate will be reliable and resilient, with strong people management and strategic planning skills.

Responsibilities: - Provide exceptional customer service to clients via phone, email, and in-person interactions - Handle client inquiries, complaints, and feedback in a professional and courteous manner - Assist clients with account management, billing inquiries, and service-related issues - Collaborate with other team members to resolve client issues and ensure customer satisfaction - Maintain accurate and up-to-date client records in our database - Assist with special projects and events as needed - Contribute to the development and improvement of client service processes and procedures

Requirements: - High school diploma or equivalent - 1+ years of experience in customer service or a related field - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - A positive attitude and a desire to provide exceptional service to clients - Ability to thrive in an energetic and rapidly evolving work setting

Benefits: - Medical coverage - Travel opportunities - Disability insurance

Equal Opportunity Statement: Remedy Entertainment is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-05-29

If you meet the requirements and are looking for a rewarding opportunity to grow your career in client service, we encourage you to apply for this position with Remedy Entertainment. Join our dynamic team and be a part of our mission to create unforgettable gaming experiences for our clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.