Client Service Manager

Job Description: IQM Quantum Computers is seeking a talented and experienced Client Service Manager to join our dynamic team in Turku, Varsinais Suomi, Finland. As a Client Service Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and loyalty to our company. This role requires a high level of professionalism, excellent communication skills, and a strong ability to problem-solve and think critically.

Responsibilities: - Develop and maintain positive relationships with clients, acting as the main point of contact for all their needs and inquiries - Collaborate with internal teams to ensure timely and effective delivery of services to clients - Monitor client satisfaction and proactively address any issues or concerns that may arise - Identify new business opportunities and work to expand our client base - Analyze data and market trends to provide insights and recommendations to improve client service and retention - Lead and mentor a team of client service representatives to ensure high-performance and productivity - Act as a liaison between clients and internal departments, ensuring seamless communication and coordination - Stay up-to-date on industry trends and best practices to continuously improve client service processes and strategies

Requirements: - Bachelor's degree in business, marketing, or a related field - Proven experience in client service management, with at least 7 years of relevant experience - Exceptional communication and interpersonal skills - Strong leadership abilities and a collaborative mindset - Demonstrated ability to think critically and solve problems effectively - Passionate about providing excellent service and building long-lasting relationships with clients - Reliable and able to work independently as well as part of a team

Benefits: - Gym membership - Joining Bonus - Vision insurance - Be part of a team that leads the industry through cutting-edge ideas and solutions

Equal Opportunity Statement: IQM Quantum Computers is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Deadline to apply: 2024-07-13

If you meet the requirements and are ready to take on this exciting opportunity, we invite you to apply to join our team at IQM Quantum Computers as a Client Service Manager.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.