Client Support Associate - Work from home

Job Description:

Kojamo, a leading housing investment company in Finland, is seeking a Client Support Associate to join our team on a part-time basis. This position offers the opportunity to work from home, providing flexibility and convenience for the right candidate. As an Associate Level team member, the ideal candidate should have at least 4 years of relevant experience in client support or a related field.

Responsibilities: - Provide exceptional customer service to clients, addressing inquiries and concerns in a timely and professional manner - Troubleshoot client issues and provide solutions to ensure customer satisfaction - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to resolve complex client issues - Assist with client onboarding and training as needed - Identify opportunities for upselling or cross-selling products and services to clients

Requirements: - Personality traits: reliable, resourceful - Soft skills: problem-solving, persuasion - Excellent communication skills, both written and verbal - Strong attention to detail and organizational skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Experience in the real estate or property management industry is a plus

Benefits: - Retirement plan - Remote work flexibility - Joining Bonus

Working Environment: At Kojamo, we prioritize understanding and empathy in all interactions. We strive to create a supportive and inclusive work environment where every team member feels valued and respected.

Deadline to Apply: June 10, 2024

Equal Opportunity Statement: Kojamo is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are welcomed and valued.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.