Client Support Manager - Work from home

Job Description:

Nokia is seeking a dedicated and experienced Client Support Manager to join our team. This is a part-time position that allows you to work from the comfort of your own home. As a Client Support Manager, you will be responsible for managing client relationships and providing exceptional support to ensure client satisfaction.

Responsibilities: - Develop and maintain strong client relationships - Act as the main point of contact for client inquiries and escalations - Provide timely and effective support to resolve client issues - Work closely with internal teams to ensure client needs are met - Identify opportunities to upsell and cross-sell additional products or services - Analyze client feedback and suggest improvements to enhance the client experience - Track and report on key performance metrics related to client support

Requirements: - Minimum of 6 years of experience in client support or a related field - Proven track record of successfully managing client relationships - Strong communication and interpersonal skills - Ability to work independently and manage time effectively - Excellent negotiation and teamwork skills - Hardworking and dedicated to providing exceptional service - Strong problem-solving abilities - Proficiency in Microsoft Office and CRM software

Benefits: - Parental leave - Travel opportunities - Company equipment provided - Competitive salary - Opportunities for professional development and growth

Working Environment: At Nokia, we believe in empowering our employees to take ownership and make impactful decisions. We value collaboration and teamwork, and we encourage our team members to think creatively and innovatively. As a Client Support Manager, you will have the opportunity to work in a dynamic and supportive environment that fosters growth and success.

Deadline to Apply: July 22, 2024

Equal Opportunity Statement: Nokia is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.