Client Support Specialist - Work from home

Canatu, a leading company in the field of flexible and stretchable electronics, is seeking a Client Support Specialist to join our team. This is a part-time position that can be done remotely from your home in Helsinki, Uusimaa, FI. The ideal candidate for this role will have at least 3 years of experience in customer support or a related field.

As a Client Support Specialist at Canatu, your responsibilities will include:

- Providing exceptional customer service by responding to client inquiries via phone, email, and chat in a timely and professional manner - Resolving client issues and concerns with patience and empathy - Collaborating with other departments to ensure client needs are met - Maintaining accurate client records and documentation - Conducting client satisfaction surveys to gather feedback - Assisting with product demonstrations and training sessions for clients - Identifying opportunities for cross-selling or upselling products and services

The successful candidate for this role will possess the following traits and skills: - Energetic and confident attitude - Strong attention to detail and excellent planning skills - Ability to prioritize and manage multiple tasks effectively - Excellent communication and interpersonal skills - Proven track record of providing exceptional customer service - Proficiency in Microsoft Office and customer support software

In return for your hard work and dedication, Canatu offers a range of benefits, including free accommodation, company transportation, and dental insurance. We also provide a supportive working environment that prioritizes quality in all aspects of our work, products, and services.

Canatu is an equal opportunity employer and we encourage applicants from all backgrounds to apply. The deadline to submit your application for the Client Support Specialist position is July 13, 2024. Join us in shaping the future of flexible electronics and make a difference in the lives of our clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.