Remote Contact Center Associate

Marimekko is looking for a Remote Contact Center Associate to join our team in Tampere, Pirkanmaa, Finland. This part-time position is at the Associate Level and requires a minimum of 3 years of experience in a similar role.

As a Remote Contact Center Associate at Marimekko, you will be responsible for providing exceptional customer service through various communication channels, including phone, email, and chat. You will assist customers with product information, order processing, and issue resolution. You will also handle customer inquiries, feedback, and complaints in a professional and timely manner.

The ideal candidate for this role will be resilient and driven, with excellent critical thinking and communication skills. You must be able to work independently and adapt to a fast-paced and dynamic work environment. Excellent problem-solving skills and the ability to multitask are essential for success in this role.

In addition to the required personality traits and soft skills, the Remote Contact Center Associate at Marimekko must be detail-oriented, organized, and able to prioritize tasks effectively. Experience working with CRM software and proficiency in Microsoft Office Suite are also preferred.

Benefits of working at Marimekko include visa sponsorship for eligible candidates, company transportation for remote work purposes, and company-provided equipment for efficient remote work. Our working environment is structured to promote a sense of ownership and responsibility at every level, ensuring that all team members have a stake in the success of our brand.

Equal Opportunity Statement: Marimekko is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other status protected by law.

If you are interested in joining our team as a Remote Contact Center Associate, please apply by the deadline of June 10, 2024. We look forward to receiving your application and welcoming you to the Marimekko family.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.