Remote Contact Center Associate

Elisa Corporation is currently seeking a Remote Contact Center Associate to join our dynamic team in Espoo, Uusimaa, Finland. This is a part-time entry-level position, perfect for individuals looking to kickstart their career in customer service and communications.

As a Remote Contact Center Associate, your responsibilities will include: - Handling inbound and outbound calls with customers in a professional and courteous manner - Providing product information, troubleshooting, and resolving customer inquiries - Documenting customer interactions accurately in the company database - Collaborating with team members to achieve daily performance targets - Demonstrating excellent communication skills and empathy towards customers - Adhering to company policies and guidelines at all times

To excel in this role, you must possess the following requirements: - Energetic and dedicated personality traits - Strong decision-making and leadership skills - Excellent verbal and written communication abilities - Ability to work remotely with a high-speed internet connection - Proficiency in using computer systems and technology - No prior experience required, as full training will be provided

In return for your dedication and hard work, Elisa Corporation offers a range of benefits, including parental leave, company transportation, and ongoing training and professional development opportunities. You will also have the opportunity to give back to the community through our corporate social responsibility initiatives.

At Elisa Corporation, we are committed to creating an inclusive and diverse work environment. We are an equal opportunity employer and encourage applications from individuals of all backgrounds and experiences.

If you are ready to take the next step in your career and make a difference in the lives of our customers, apply now to become a Remote Contact Center Associate with Elisa Corporation. The deadline to apply is July 22, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.