Customer Care Assistant - Work from home

Job Description:

F-Secure is seeking a Customer Care Assistant to join our team and work from home in Turku, Varsinais Suomi, FI. This is a part-time position with entry-level seniority and requires zero years of experience. We are looking for adaptable and energetic individuals with a passion for customer care.

Responsibilities: 1. Provide exceptional customer service via phone, email, and chat 2. Assist customers with product inquiries, technical support, and issue resolution 3. Maintain a high level of professionalism and empathy in all customer interactions 4. Keep accurate records of customer interactions and transactions 5. Collaborate with team members to continuously improve customer care processes

Requirements: 1. High school diploma or equivalent 2. Strong communication and interpersonal skills 3. Ability to work independently and in a team environment 4. Innovative and problem-solving mindset 5. Proficiency in Microsoft Office and customer service software

Benefits: 1. Profit sharing opportunities 2. Paid Time Off (PTO) 3. Paid overtime for additional hours worked

Working Environment: At F-Secure, we encourage autonomy and independence, trusting our employees to excel in their roles. Our remote work environment allows for flexibility and work-life balance.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: F-Secure is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.