Customer Service Assistant

Job Description:

The Customer Service Assistant at Raisio plc will be responsible for providing exceptional customer service to our clients. The ideal candidate will be energetic and passionate about customer satisfaction, with a strong focus on leadership and time management skills.

Responsibilities: - Answering customer inquiries via phone, email, and in person - Processing customer orders and filling requests - Resolving customer complaints and issues in a timely and professional manner - Providing product information and assistance to customers - Working closely with sales and marketing teams to ensure customer satisfaction - Maintaining accurate customer records and files - Assisting with special projects and events as needed

Requirements: - 4 years of experience in customer service or a related field - Energetic and passionate attitude towards customer service - Strong leadership skills and ability to work independently - Excellent time management and organizational skills - Excellent communication and interpersonal skills - Proficiency in Microsoft Office and customer service software - High school diploma or equivalent required, Associate's degree preferred

Benefits: - Vision insurance - Paid Time Off (PTO) - Travel & spending expenses

Working Environment: Our company is dedicated to understanding and exceeding customer expectations. The Customer Service Assistant will play a critical role in maintaining our high standards of customer service excellence.

Deadline to apply: 2024-05-01

Equal Opportunity Statement: Raisio plc is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.