Customer Service Associate

Job Description:

IQM Quantum Computers is seeking a motivated and passionate Customer Service Associate to join our team in Espoo, Uusimaa, Finland. As an entry-level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner. - Provide product information, pricing, and availability to customers. - Assist customers with order placement, tracking, and returns. - Resolve customer complaints and issues with a focus on customer satisfaction. - Collaborate with other departments to ensure excellent customer service experience. - Maintain accurate records of customer interactions and transactions.

Requirements: - Motivated and passionate about delivering exceptional customer service. - Attention to detail and strong negotiation skills. - Excellent communication skills both written and verbal. - Ability to work effectively in a fast-paced environment. - Basic computer skills and proficiency in Microsoft Office Suite. - High school diploma or equivalent.

Benefits: - Visa sponsorship for eligible candidates. - Employee discounts on products. - Travel opportunities for training and conferences.

Working Environment: At IQM Quantum Computers, we thrive in an energetic and rapidly evolving work setting. Our team is dedicated to pushing the boundaries of quantum computing, and we are looking for individuals who are excited to be a part of this innovative industry.

Equal Opportunity Statement: IQM Quantum Computers is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by applicable laws.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.