Customer Service Associate - Work from home

Job Description:

HMD Global is seeking a motivated and independent Customer Service Associate to join our team and work from home in Tampere, Pirkanmaa, FI. This part-time entry-level position requires zero years of experience, making it perfect for those looking to start their career in customer service.

Responsibilities: 1. Provide excellent customer service via phone, email, and chat 2. Resolve customer inquiries and issues in a timely and professional manner 3. Assist customers with product information, troubleshooting, and order processing 4. Respond to customer feedback and reviews, ensuring a positive customer experience 5. Work closely with the sales team to support customer needs and ensure customer satisfaction 6. Assist with special projects and initiatives as assigned by management 7. Demonstrate leadership skills and project management abilities to drive customer service excellence

Requirements: 1. Strong communication skills, both written and verbal 2. Ability to work independently and stay motivated in a remote work environment 3. Driven personality with a passion for providing exceptional customer service 4. Excellent problem-solving skills and attention to detail 5. Basic computer skills and familiarity with CRM systems 6. Willingness to learn and adapt to new processes and technologies 7. Commitment to corporate social responsibility and giving back to the community

Benefits: 1. Remote work flexibility with the ability to work from home 2. Paid overtime opportunities for additional income 3. Travel and spending expenses covered for company-related events and activities

Equal Opportunity Statement: HMD Global is an equal opportunity employer and welcomes applicants from all backgrounds. We are committed to creating an inclusive and diverse workplace where all employees can thrive and contribute to our success.

Apply now to join our team and make a difference in customer service with HMD Global! Deadline to apply: 2024-07-03

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.