Remote Customer Service Representative

Job Description:

We are looking for a Remote Customer Service Representative to join our team at Canatu. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients. This is a part-time entry-level position, perfect for someone who is energetic, adaptable, and looking to gain experience in the customer service field.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide accurate information about our products and services - Assist customers with order placement, tracking, and returns - Resolve customer complaints and issues with empathy and integrity - Maintain a high level of emotional intelligence in all customer interactions - Ensure attention to detail in handling customer accounts and information - Collaborate with other team members to ensure a seamless customer experience - Strive to exceed customer expectations in every interaction

Requirements: - No prior experience required, we will provide training - Energetic and adaptable attitude - Strong emotional intelligence and ability to handle difficult situations with grace - Excellent attention to detail - Must have a reliable internet connection and access to a quiet workspace - Strong communication skills, both written and verbal - Ability to work independently and as part of a team

Benefits: - Joining Bonus - Visa sponsorship for qualified candidates - Free food during working hours - Opportunity for growth and advancement within the company

Working Environment: At Canatu, we are dedicated to understanding and exceeding customer expectations. Our team is committed to providing exceptional customer service and creating a positive working environment for all employees.

Equal Opportunity Statement: Canatu is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

Deadline to apply: 2024-07-07

If you are a motivated individual with a passion for customer service, we encourage you to apply for this exciting opportunity to join our team at Canatu as a Remote Customer Service Representative.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.