Customer Service Representative - Work from home

Job Description:

As a Customer Service Representative at Kojamo, you will be responsible for providing exceptional customer service to our clients while working from the comfort of your own home in Turku, Varsinais Suomi, FI. This part-time position at the Associate Level requires at least 2 years of experience in customer service. The ideal candidate will be dedicated and driven, with a strong focus on innovation and leadership.

Responsibilities: - Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner - Assist customers with product or service-related questions, issues, and concerns - Provide solutions and recommendations to resolve customer problems and complaints - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure a seamless customer experience - Stay up-to-date on product knowledge and company policies to better assist customers

Requirements: - Minimum of 2 years of customer service experience - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in MS Office and CRM software - High school diploma or equivalent required

Benefits: - Travel and spending expenses covered - Free accommodation while working remotely - Profit sharing opportunities - Opportunity to be part of a team that leads the industry through cutting-edge ideas and solutions

Equal Opportunity Statement: Kojamo is an equal opportunity employer committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

If you meet the requirements and are interested in joining our team as a Customer Service Representative, please apply by the deadline of June 12, 2024. We look forward to reviewing your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.