Remote Customer Service Specialist

YIT Corporation is seeking a Remote Customer Service Specialist to join our team in Espoo, Uusimaa, Finland. This part-time position is at the Associate Level and requires a minimum of 4 years of experience in customer service.

Responsibilities: - Provide exceptional customer service to clients via phone, email, and online chat - Resolve customer inquiries and issues in a timely and professional manner - Collaborate with internal teams to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Assist with administrative tasks related to customer service operations

Requirements: - Confident and adaptable personality - Strong presentation skills - Ability to thrive in a remote work environment - Excellent communication and organizational skills - Proficiency in Microsoft Office and CRM software - Fluency in English and Finnish

Benefits: - Profit sharing opportunities - Parental leave - Paid sick leave - Professional development opportunities

Working Environment: At YIT Corporation, we value creativity and innovation. Our team is encouraged to unleash their creativity and contribute to a setting that celebrates and nurtures innovation.

Deadline to Apply: July 3, 2024

Equal Opportunity Statement: YIT Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.