Customer Success Representative

Job Description:

As a Customer Success Representative at Hilton in Espoo, Uusimaa, FI, you will play a crucial role in ensuring the satisfaction and loyalty of our customers. This part-time entry-level position requires no prior experience, making it an excellent opportunity for individuals looking to start their career in the hospitality industry.

Responsibilities: - Provide exceptional customer service to all guests, addressing inquiries, resolving issues, and ensuring a memorable experience. - Proactively engage with guests to anticipate needs and exceed expectations. - Assist with check-in and check-out procedures, as well as reservation management. - Collaborate with other team members to ensure a seamless and pleasant stay for guests. - Act as a brand ambassador for Hilton, upholding the company's standards of excellence.

Requirements: - Hardworking and resourceful mindset, with a strong desire to learn and grow in a customer-facing role. - Demonstrated leadership abilities and a keen attention to detail. - Excellent communication and interpersonal skills. - Ability to work well under pressure and in a fast-paced environment. - Flexibility to work weekends and holidays as needed.

Benefits: - Profit sharing opportunities to reward your hard work and dedication. - Paid overtime for any additional hours worked beyond your regular schedule. - Relocation allowance may be provided for eligible candidates looking to move to Espoo, Uusimaa.

Working Environment: At Hilton, we believe in supporting our employees in their personal and professional development. You will have access to training and growth opportunities to help you succeed in your role and advance in your career within the company.

Deadline to Apply: Please submit your application by May 15, 2024.

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.