Remote Customer Success Representative

Louhia is seeking a part-time Remote Customer Success Representative to join our team in Tampere, Pirkanmaa, Finland. As an entry-level position, we are looking for individuals with at least 1 year of experience in customer service or a related field.

Responsibilities: - Manage and build relationships with customers through various communication channels - Provide support and guidance to customers on our products and services - Address customer inquiries and issues in a timely and professional manner - Collaborate with internal teams to ensure customer satisfaction and retention - Identify opportunities for upselling or cross-selling based on customer needs

Requirements: - Independent and resourceful mindset - Strong communication skills both written and verbal - Ability to effectively manage relationships with customers - Proficiency in using customer relationship management (CRM) systems - Experience in people management is a plus

Benefits: - Training and professional development opportunities - Vision insurance - Medical coverage - Employee well-being initiatives prioritized in the working environment

We are an equal opportunity employer and welcome applicants from all backgrounds to apply. The deadline to apply for this position is May 28, 2024. Join us at Louhia and become a valuable member of our customer success team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.