Customer Success Specialist - Work from home

Job Description:

Altia is seeking a passionate and confident Customer Success Specialist to join our remote team in Espoo, Finland. As a Customer Success Specialist, you will be responsible for ensuring the success and satisfaction of our customers by providing exceptional support and guidance. This is a part-time entry-level position, perfect for someone who is looking to kickstart their career in customer success.

Responsibilities: - Build strong relationships with customers through proactive communication and support - Identify and address customer needs and challenges in a timely manner - Provide product demonstrations and training sessions to help customers maximize their use of our software - Analyze customer data and feedback to identify trends and opportunities for improvement - Collaborate with internal teams to address customer issues and drive product enhancements - Maintain accurate records of customer interactions and feedback

Requirements: - Strong attention to detail and analytical skills - Excellent communication and interpersonal skills - Ability to work independently and manage multiple tasks simultaneously - Passion for providing exceptional customer service - Confidence in troubleshooting and problem-solving - No prior experience required, but a willingness to learn and grow in the role

Benefits: - Visa sponsorship for international applicants - Free accommodation for remote workers - Free food provided during work hours - Opportunity to work in a dynamic and innovative environment where technology is at the forefront

Equal Opportunity Statement: Altia is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, religion, sexual orientation, or disability.

Deadline to apply: June 10th, 2024

If you are a driven individual with a passion for customer success, we encourage you to apply for the Customer Success Specialist position at Altia. Join our team and be part of a cutting-edge company that prioritizes innovation and excellence in everything we do.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.