Customer Success Specialist - Work from home

Job Description:

We are seeking a talented Customer Success Specialist to join our team at Tamturbo. As a Customer Success Specialist, you will be responsible for ensuring that our customers have a positive experience with our products and services. This is a part-time remote position, allowing you to work from the comfort of your own home.

Responsibilities: - Build and maintain strong relationships with customers to ensure their needs are met - Provide product demonstrations and training to customers as needed - Proactively reach out to customers to gather feedback and address any issues or concerns - Collaborate with internal teams to ensure customer satisfaction and retention - Analyze customer data to identify trends and opportunities for improvement - Develop and implement strategies to increase customer engagement and loyalty - Meet and exceed customer satisfaction and retention goals

Requirements: - Bachelor's degree or equivalent work experience - Minimum of 3 years of experience in a customer-facing role - Strong communication skills, both written and verbal - Ability to work independently and as part of a team - Hardworking and motivated attitude - Creativity and cooperation skills - Proficiency in Microsoft Office Suite and CRM software - Experience with technical products or services is a plus

Benefits: - Paid sick leave - Vision insurance - Paid overtime

Working Environment: At Tamturbo, we are dedicated to understanding and exceeding customer expectations. Our team is committed to providing top-notch customer service and support.

Equal Opportunity Statement: Tamturbo is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.