Customer Support Assistant

Job Description:

Kamux is currently seeking a part-time Customer Support Assistant to join our team in Espoo, Uusimaa, Finland. As an Associate Level position, the ideal candidate will have at least 4 years of experience in customer support roles. We are looking for a reliable and hardworking individual who possesses excellent planning and problem-solving skills.

Responsibilities: - Provide exceptional customer support via phone, email, and chat - Assist customers with inquiries, issues, and complaints in a professional and efficient manner - Work closely with the sales team to ensure customer satisfaction - Handle customer returns and exchanges - Maintain accurate records of customer interactions and transactions - Collaborate with other departments to resolve customer issues promptly - Assist in training new customer support team members

Requirements: - 4+ years of experience in customer support roles - Excellent communication skills - Ability to work independently and as part of a team - Strong problem-solving skills - Proficient in Microsoft Office Suite - High school diploma or equivalent

Benefits: - Medical coverage - Employee discounts - Remote work flexibility

Working Environment: At Kamux, we value autonomy and independence. We trust our employees to excel in their roles and encourage a supportive and collaborative work environment.

Deadline to Apply: May 16, 2024

Equal Opportunity Statement: Kamux is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability. We welcome and encourage diversity in our workforce.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.