Customer Support Associate - Work from home

Job description:

Sensible 4 is seeking a dedicated and adaptable Customer Support Associate to join our team on a part-time basis, working from home in Vantaa, Uusimaa, FI. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer support.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide accurate information about our products and services - Troubleshoot and resolve customer issues and complaints - Keep detailed records of customer interactions and transactions - Collaborate with other team members to improve overall customer satisfaction - Conduct research to find solutions to complex customer problems

Requirements: - Must be adaptable and reliable - Strong attention to detail - Excellent research skills - Excellent communication skills, both written and verbal - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent

Benefits: - Free food - Visa sponsorship - Gym membership - Opportunity for growth and advancement within the company

Working environment: At Sensible 4, we are committed to environmental responsibility and sustainable practices. Our team is dedicated to creating innovative solutions that benefit both our customers and the planet.

Deadline to apply: 2024-07-03

Equal opportunity statement: Sensible 4 is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.