Remote Customer Support Officer

We are looking for a Remote Customer Support Officer to join our team at TietoEVRY. As a leading IT services and software company, we are dedicated to helping organizations harness the power of technology to drive their business forward. This position is part-time and located in Helsinki, Uusimaa, Finland.

Responsibilities: - Providing excellent customer support to our clients via email, phone, and online chat - Resolving customer inquiries and issues in a timely and professional manner - Logging customer interactions and finding solutions to recurring problems - Collaborating with other team members to ensure a seamless customer experience - Keeping up-to-date with product offerings and industry trends to better assist customers - Providing feedback to the product development team to improve customer satisfaction - Participating in training sessions and professional development opportunities

Requirements: - Minimum of 2 years of experience in customer support or a related field - Resourceful and independent with the ability to troubleshoot and problem-solve effectively - Strong planning and innovation skills to adapt to changing customer needs - Excellent communication and interpersonal skills - Ability to work remotely and independently without supervision - Proficiency in Microsoft Office and CRM software - Fluency in English is required, additional languages are a plus

Benefits: - Training & professional development opportunities to enhance your skills and knowledge - Gym membership to promote a healthy work-life balance - Travel opportunities for conferences and team meetings

Working environment: At TietoEVRY, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, collaboration, and continuous learning to drive innovation and success in our industry.

Deadline to apply: July 14th, 2024

Equal Opportunity Statement: TietoEVRY is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.