Customer Support Specialist

Job Description:

We are looking for a motivated and passionate Customer Support Specialist to join our team at Yeply in Turku, Varsinais Suomi, Finland. As a Customer Support Specialist, you will be responsible for providing exceptional support to our customers and ensuring their satisfaction with our products and services.

Responsibilities: - Responding to customer inquiries via phone, email, and chat in a timely and professional manner - Resolving customer issues and complaints in a positive and efficient manner - Providing product information and assistance with order processing - Collaborating with other departments to ensure customer needs are met - Keeping accurate records of customer interactions and transactions - Identifying opportunities for improvement in customer service processes - Building strong relationships with customers to promote loyalty and retention

Requirements: - Excellent communication skills, both written and verbal - Strong attention to detail and problem-solving abilities - Ability to prioritize and manage multiple tasks effectively - Proven experience in customer service is a plus, but not required - Ability to work independently and as part of a team - Basic computer skills and proficiency in Microsoft Office applications

Personality traits: motivated, passionate Soft skills: attention to detail, planning

Benefits: - Company transportation - Employee discounts - Free accommodation

Working environment: At Yeply, we value building strong relationships with colleagues, clients, and partners. Our team is supportive and collaborative, providing a positive and inclusive work environment.

Equal opportunity statement: Yeply is an equal opportunity employer and we welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability status. We believe in creating a diverse and inclusive workplace where everyone has the opportunity to succeed.

Deadline to apply: 2024-06-23

If you are a customer-focused individual with a passion for providing exceptional support, we encourage you to apply for the Customer Support Specialist position at Yeply. Join our team and help us make a difference in the lives of our customers.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.