Remote Customer Support Specialist

Job Description:

Loupedeck is seeking a motivated and resilient Remote Customer Support Specialist to join our team in Espoo, Uusimaa, FI on a part-time basis. As an Entry Level position, we require at least 1 year of experience in customer support or a related field.

Responsibilities: - Provide exceptional customer support to resolve inquiries and technical issues via phone, email, and chat. - Research and innovate new solutions to improve customer satisfaction and streamline processes. - Collaborate with the sales and technical teams to ensure a seamless customer experience. - Maintain accurate records of customer interactions and feedback for analysis. - Continuously strive for excellence in customer service to uphold the Loupedeck brand reputation. - Stay informed about product updates and changes to effectively assist customers.

Requirements: - Motivated individual with a strong work ethic and a desire to learn and grow in a fast-paced environment. - Resilient attitude to handle challenging situations and provide quick, effective solutions to customers. - Strong research skills to identify and implement innovative solutions. - Excellent communication and interpersonal skills. - Proficiency in Microsoft Office and customer support software. - Ability to work remotely efficiently and independently.

Benefits: - Company transportation for eligible employees. - Gym membership for physical wellness. - Paid Time Off (PTO) for work-life balance. - Opportunities for professional development and advancement within the company.

Working Environment: At Loupedeck, we strive for a harmonious workplace where collaboration and respect prevail. Our team values diversity and inclusivity, creating a supportive and welcoming atmosphere for all employees.

Deadline to Apply: July 3, 2024

Equal Opportunity Statement: Loupedeck is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.