Remote Live Chat Specialist

Job Description:

SingleStore is seeking a Remote Live Chat Specialist to join our dynamic team in Vantaa, Uusimaa, Finland. This part-time entry-level role is perfect for motivated and hardworking individuals who are looking to kickstart their career in the tech industry. As a Remote Live Chat Specialist, you will be responsible for providing top-notch customer support through our online chat platform.

Responsibilities: - Engage with customers in real-time through the live chat platform to provide assistance and resolve queries - Conduct research to find relevant information and solutions to customer inquiries - Work collaboratively with team members to ensure a seamless customer experience - Document and track customer interactions and feedback for continuous improvement - Stay up-to-date on product updates and changes to effectively support customers - Maintain high customer satisfaction ratings through excellent communication and problem-solving skills

Requirements: - No prior experience required, but a willingness to learn and grow in a fast-paced environment - Strong motivation and work ethic to excel in a remote setting - Excellent research skills to quickly find relevant information for customers - Ability to work well in a team and collaborate effectively with colleagues - Fluency in written and spoken English is required

Benefits: - Company-provided equipment to support your remote work - Visa sponsorship for eligible candidates - Parental leave options to support work-life balance - Opportunities for career development and growth within the company

Working Environment: Join SingleStore and be part of a company that is at the forefront of innovation and setting new industry benchmarks. Our team is dedicated to driving change and delivering exceptional results in the tech world.

Equal Opportunity Statement: SingleStore is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.