Live Chat Specialist

Job Description:

Normet is seeking a part-time Live Chat Specialist to join our team in Tampere, Pirkanmaa, Finland. As an Entry Level position, no prior experience is required, making it an excellent opportunity for individuals looking to kickstart their career in customer service and communication.

Responsibilities: - Interact with customers via live chat to provide assistance, answer questions, and resolve issues in a timely and professional manner. - Collaborate with other team members to ensure a seamless customer experience across all communication channels. - Conduct research to stay updated on product features, industry trends, and customer preferences. - Utilize strong communication skills to convey information clearly and effectively to customers. - Work closely with the sales and marketing teams to promote products and services through live chat interactions. - Maintain a positive and customer-oriented attitude at all times.

Requirements: - Confident and driven individual with a strong desire to learn and grow within the company. - Ability to work well in a team environment and collaborate effectively with colleagues. - Proficient in conducting research to gather information and provide accurate responses to customer inquiries. - Excellent written and verbal communication skills. - Basic computer skills and the ability to multitask in a fast-paced environment.

Benefits: - Profit sharing opportunities to reward employees for their hard work and dedication. - Visa sponsorship for eligible candidates looking to work in Finland. - Medical coverage to ensure the health and well-being of employees.

Working Environment: At Normet, we provide opportunities for unlimited personal and professional growth. We believe in fostering a supportive and inclusive work environment where employees can thrive and reach their full potential.

Deadline to apply: Interested candidates are encouraged to apply by July 22, 2024.

Equal Opportunity Statement: Normet is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to building a diverse and inclusive workforce where all individuals are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.